Question 1

What documents do I need to rent a car?

Accepted Answer

You will need a valid driving license, a national ID or passport, and a credit or debit card for the security deposit. International customers may need an International Driving Permit.

Question 2

Is there a minimum age requirement?

Accepted Answer

Yes, the minimum age to rent a car is 21 years old. Drivers under 25 may incur a young driver surcharge.

Question 3

Do you offer free delivery?

Accepted Answer

Yes, we offer free car delivery and pickup within Riyadh. For deliveries outside the city, additional charges may apply.

Question 4

What is your cancellation policy?

Accepted Answer

Free cancellation is available up to 24 hours before the scheduled pickup time. Cancellations within 24 hours may incur a fee.

Question 5

Are your cars insured?

Accepted Answer

Yes, all our vehicles are fully insured. We also offer additional protection plans (Basic, Standard, Premium) for extra peace of mind.

Question 6

Can I extend my rental period?

Accepted Answer

Yes, you can extend your rental by contacting our customer support team at least 24 hours before your return date, subject to vehicle availability.

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